Free UK delivery over £40 · 30-day returns · Lifetime Guarantee

UK Small business. Dispatched same day before 12pm.

Free UK delivery over £40 · 30-day returns · Lifetime Guarantee

UK Small business. Dispatched same day before 12pm.

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Disclaimer

Clarity, and a few things you should know.

This page sets out how we describe our pieces, how the site works, and where our responsibilities begin and end.

Product Descriptions & Visuals

We take great care to ensure that all product descriptions, measurements, and images are as accurate as possible.

That said, slight variations may occur:

  • Colours and finishes may appear differently on screen depending on lighting, monitor settings, or device display
  • Natural elements such as freshwater pearls or stones may vary slightly in shape, texture, or tone — these differences are part of their beauty, not a flaw
  • Measurements are approximate and may vary slightly between batches

We reserve the right to update or revise product details without notice.

Digital Tools & Image Editing

Like most jewellery brands, we use digital tools, including AI-assisted software, to edit and prepare our product images and to help draft some of the text on this site. Every product image starts from a photograph of the actual piece, and every piece is checked against the real thing before it goes live. These tools never change what you receive: the materials, measurements and design in each listing are those of the product itself. If anything looks different in person from how it appears on screen, tell us and we'll put it right.

Materials & Usage

All Fallen Season pieces are crafted with durable, high-quality materials and are designed for everyday wear. However, care and longevity depend on how your piece is worn and stored.

We are not responsible for:

  • Damage caused by impact, abrasion, or chemical exposure
  • Misuse or wear beyond what the product was intended for
  • Changes in appearance due to external factors (e.g. chemicals, incorrect storage)

Hypoallergenic Disclaimer

Our pieces are made with hypoallergenic materials, such as stainless steel and PVD gold. However, individual sensitivities may vary.

We recommend checking the product description and contacting us with any concerns before purchasing, especially if you have a known metal allergy.

Website Accuracy

We aim to keep all content, pricing, and product availability up to date and accurate. However, we cannot guarantee that every detail is 100% error-free. If something’s clearly incorrect (e.g. a typo or pricing mistake), we reserve the right to correct it, even after an order has been placed.

We are not liable for any unintentional inaccuracies or omissions on the website.

External Links

Occasionally, we may link to third-party websites or platforms (e.g. articles, press features, or social media tools). We are not responsible for the content, accuracy, or privacy policies of those external sites once you leave ours.

Use of external websites is entirely at your own discretion.

General Use & Limitation of Liability

Use of this website and all purchases made through it are at your own risk. Fallen Season, its owners, and affiliates are not liable for any indirect, incidental, or consequential damages arising from:

  • Use of our products in a way not intended
  • Reliance on information presented on this site
  • Delays, technical errors, or access interruptions

Nothing in this disclaimer limits your statutory rights as a consumer.

Further Information

If you have a question about anything on this page, email hello@fallenseason.com.

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Crosses, necklaces, bracelets, earrings and rings. Made to move with you, day after day, season after season.