Contact
You Can Reach Us Here.
Whether you have a question, a story, or something on your mind, we’re always happy to hear from you.
We’re Here When You Need Us.
Not a chatbot. Not a script. Just a real person who reads every message and does their best to help.
Whether you’ve got a question about an order, need help choosing the perfect piece, or simply want to say hello — we’re here for it.
We’re a small team, but we read every message and aim to reply within 24–48 hours (excluding weekends and holidays).
For press, partnerships, or something a little different, visit our Press Enquiries or Collaborations pages.
Email: hello@fallenseason.com
Telephone: 0800 654 6366
Customer Support Hours: Monday – Friday, 9am – 5pm
Returns: returns@fallenseason.com
If your enquiry is urgent, feel free to tick the box below. We’re here to help, human to human.
Fallen Season is a trading name of Baxter Brands Ltd (Company No. 15074151), registered in England & Wales at 88 Saint Lawrence Avenue, Worthing, BN14 7JL, United Kingdom.